Focus on Appointing New Channel Partners in the Kingdom of Saudi Arabia with Industry and Market Expertise

Basil Daniells

Riyadh, Saudi Arabia, 6 June 2011-Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced plans to expand and strengthen its channel program in the Kingdom of Saudi Arabia, with a focus on adding partners with value-added industry and market expertise to support the growing demand for its next-generation enterprise resource planning (ERP) solution. The “Saudi Arabia Information Technology Report Q1 2011” forecasts excellent growth opportunities with the value of KSA’s IT market to reach $4.9 billion USD by 2014 from the forecast value of $3.6 billion USD in 2011.

The report shows that the Saudi government continues to regard development of the country’s information communications technologies (ICT) industries as a national priority. Saudi Arabia’s governing Shura Council has a strategic objective for the IT industry to raise its contribution to gross domestic product (GDP) to 20 percent by 2020. Another key goal is to raise broadband penetration to 31 percent by 2013.

“The state of the Saudi Arabian IT market and the steady growth of the country’s economy presents tremendous opportunities for Epicor,” said Basil Daniells, vice president, sales for Epicor. “Moreover, the government continues to push ahead with the development of information and communication technology throughout the Kingdom, especially in terms of major infrastructure projects. Given this scenario, we are keen on strengthening our presence in this market, and accordingly we are looking for suitable channel partners to meet our expansion goals in the Kingdom.”

Appoints New Value Added Resellers (VARs) in Riyadh and Jeddah

Epicor Software Corporation, a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced that it has recently appointed three new Value Added Resellers (VARs) in Riyadh and Jeddah to strengthen its position in the Kingdom of Saudi Arabia.

Riyadh-based Multisolutions and Jeddah-based Microserve Technology along with Al Ebdaa Establishment have been appointed as VARs for Epicor’s next-generation enterprise resource planning (ERP) solution Epicor 9. These VARs will represent Epicor Software Corporation in Saudi Arabia; sell the Epicor 9 solution and provide after-sales support to Epicor 9 customers.

Riyadh-based Multisolutions specializes in information technology and ERP systems, through a professional team with strong expertise and high technical skills, and determination to provide professional services with a high level quality.

Jeddah-based Microserve Technology is an Information Technology (IT) company that has operated in Saudi Arabia for over 15 years. The company offers under-one-roof software and hardware products and solutions.

Al Ebdaa Establishment, also based in Jeddah, has over 10 years experience of successful IT engagements, delivering state-of-the-art IT solutions in the Kingdom. Meeting the demands of a diverse marketplace, Ebdaa for Developments has been developing pragmatic, cutting-edge technology services and application solutions for both private businesses and governmental institutions in the Kingdom.

Commenting on the appointments, Basil Daniells, Senior Director for Epicor in the Middle East, Africa, Turkey and India, said: “The Kingdom of Saudi Arabia is a very important market for Epicor. The information technology sector in the Kingdom is pegged at US$ 3.7 billion with the expected industry growth to touch USD 5.2 billion by 2014*. With the appointment of these three VARs in Riyadh and Jeddah we hope to make further inroads into this market.”

He added: “Epicor has an excellent track record of meeting the requirements of local customers. Currently we have over 80 clients in the Kingdom and I am confident that with the support of our new partners we will record excellent growth in the coming years across the manufacturing, distribution, and hospitality industries.”

Wadie Ahmad Saleh Ahmad, president of Multisolutions said: “We are glad to partner with Epicor, a truly global technology company that has laid extra emphasis on the Kingdom. I am confident that my team’s rich experience in Riyadh, spanning over 30 years in the consulting space, along with the strength of Epicor’s products and support will prove to be an excellent proposition for our current and prospective customers. We see this partnership as a perfect combination of top-notch consulting and execution.”

Epicor latest release of its next-generation ERP solution, Epicor 9, has received a tremendous response in the Kingdom since its general availability. The solution was designed with modern IT consumers in mind and allows users to, for example, access company data remotely via mobile phones and search for data via a simple search interface, to greatly enhance productivity, collaboration and business performance.

Demonstrating Epicor for Financial Services for the First Time in Bahrain

Bahrain — 10 March 2010 — Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced that Matt Muldoon, Epicor’s senior director of product marketing will be presenting at the ICAI Conference on 12 March 2010. Muldoon is presenting at 11.00 a.m. on the topic “Leveraging Technology for Better Financial and Risk Management,” educating local businesses on how they can use technology to improve accounting and risk management processes. Epicor will also use the event to demonstrate Epicor for Financial Services, its industry-specific next-generation Epicor 9 enterprise resource planning (ERP) solution, together with its local partner Incarnate ICT.

“The financial services industry is under pressure to look at ways of improving governance, risk and compliance management, while reducing costs at the same time,” said Matt Muldoon, senior director, product marketing for Epicor. “Many businesses in the Middle East are running large, expensive and aging accounting systems, or are stuck with cumbersome manual processes—not realizing that there are other options. Any financial services organization that is serious about growing its business should have a financial platform that is cost-effective in the long term yet flexible enough to change with the business where and when needed.”

“As the financial capital of the region, Bahrain is an important hub for Epicor, and with more than 400 customers and 15 partners in the Middle East, we are well placed to support local businesses across all industries,” said Basil Daniells, regional director for Epicor in the Middle East, Africa, Turkey and India. “We have been present in the Middle East for over ten years and during that time we have helped organizations to improve business processes and grow operations locally, regionally and internationally.”

“Business technology is an important part of local BCICAI’s members’ roles today and we want to help them understand how they can better use technology to their advantage when managing finances and risks within their organizations,” said BCICAI chairman Alok Gupta. “As a global company with experience of solving financial challenges for small and large businesses we believe that Epicor is well placed to advise our members during the event this week.”

Epicor’s next-generation software provides support for the world’s most complex tax, currency, and legal standards. Available in 30 languages and 60 countries worldwide Epicor offers the financial services sector an innovative and flexible solution that has been built on a technologically advanced infrastructure. With comprehensive Financial Management and Enterprise Performance Management (EPM) capabilities, Epicor also has expanded functionality for measuring key performance indicators across all operational aspects, helping organizations further their financial goals. Advanced financial reporting capabilities and a sophisticated advanced allocations module help finance departments greatly simplify business processes, and be integral to tracking financial performance across the enterprise, providing new levels of efficiency, visibility and audit-ability.

Incarnate ICT (ME) WLL, Epicor Authorised Partner in Bahrain, will be jointly participating for the event. Incarnate ICT has always focussed on achieving excellence by providing customer designed, client specific, result oriented IT solutions for a diverse set of clients. Incarnate prides itself in its perseverance to understand the clients business objectives, issues, processes, and resources; and then provide an effective solution built on its comprehensive repertoire of technologies, which are a natural extension of the existing setup. Their services include enterprise application software, networking, security consulting, IT audit, bio metric solutions, helpdesk management, and others.