Help AG Announces Reseller Agreement with Splunk to Help Deliver Real-Time IT Security Visibility and Analysis to Saudi Businesses

425Help AG, a leading information security services and solutions provider in the Middle East, has announced the signing of a reseller agreement with Splunk Inc., provider of the leading software platform for real-time Operational Intelligence, that will enable it to offer Splunk® software, including Splunk Enterprise, to businesses in the Saudi Arabia, Qatar, and UAE region. As per the agreement, Help AG will also deliver 24×7 local support and offer professional implementation services.

Highlighting the value that Splunk software will deliver to regional customers, Stephan Berner, Managing Director at Help AG said, “Due to the growing complexity of IT infrastructures, organizations in Saudi Arabia are challenged by massive visibility gaps that inhibit their ability to securely conduct business. Spunk software delivers instant visibility and analysis of data from a multitude of sources allowing businesses to conduct real-time monitoring of attacks, identify security threats, investigate security incidents, and troubleshoot application problems, in minutes instead of hours or days. We expect to have a very positive market response from government and private enterprises alike.”

Splunk Enterprise is a powerful solution that collects, indexes, visualizes and analyzes machine-generated data from virtually any source or location in real time and enables businesses to adopt an analytics-driven security approach that adapts to the rapidly changing threat landscape. By monitoring and analyzing everything from customer click-streams and transactions to network activity and call records, Splunk Enterprise turns machine data into valuable insights that aid security and business decision-making. The Splunk App for Enterprise Security, which runs on top of the Splunk platform, boasts a extensive list of essential out-of-box security features including risk-based analysis, incident review, user identity and asset correlation, and detail-rich reports and security metrics.

As one of the leading IT security companies in the Middle East, Help AG expects to leverage its technical competence to add notable value to the relationship. Besides being the local provider of 24×7 support, the company has also invested in an in-house demo center at which it will showcase Splunk solutions to customers in a live environment. The company currently has two engineers who have been fully trained and Splunk certified and looking to increase this to a total of 6 certified personnel by the end of the year.

“Help AG’s agreement with Splunk is will help customers in the region experience the power of Splunk software. The company boasts an extremely high degree of technical competence, and has been willing to invest time and effort into creating a regional support ecosystem for our market-leading solution,” said Andrew Morris, director of alliances and channels EMEA, Splunk. “Help AG enjoys strong penetration in the government and enterprise sectors and is in a good position to promote Splunk Enterprise in their ongoing business, IT and security dialogues with these customers.”

Stephan commented, “We are absolutely confident that Splunk Enterprise will be an invaluable platform to customers in the Kingdom. In fact, we are so highly convinced of the platform’s capabilities that we will utilize part of the solution to deliver the monitoring, log management, analysis and forensic capabilities of our own Managed Security Services offering.”



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