MATCO Wins the International Quality Award for Excellent Service

456Maham Al Khaleej Trading Co. Ltd. (MATCO) today announced it has received the 2013 EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program.

The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedback regarding the quality of the partner’s service engagements.

“This is a great honor and achievement for MATCO and its employees. We are all proud to have received such a highly distinguished award,” said Dr. Nabeel Al-Fayoumi, MATCO Managing Director. “We have taken it as a firm commitment upon ourselves to maintain the highest levels of service quality & standards. I seize this opportunity to thank our extremely valuable customers for believing in us and making this award possible, I’d also like to express our deep appreciation to EMC in fortifying the solid relationship we have.”

“We are delighted to see an increasing number of Service Partners from around the world continue to drive and deliver outstanding levels of service to their customers,” said Rich Steeves, Director, EMC Global Service Partner Programs, “ As an EMC Partner Services Quality Award winner, MATCO demonstrates leadership in service delivery quality and customer satisfaction.”

EMC Services Partners are trained and authorized by EMC to sell and deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer’s information technology infrastructure.

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