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Hyatt Capital Gate Abu Dhabi Scoops 2014 Travellers’ Choice Award

48Hyatt Capital Gate Abu Dhabi, part of the Abu Dhabi National Exhibition Centre (ADNEC), has bagged the 2014 Travellers’ Choice Award among the top luxury hotels in the UAE.

The coveted award is presented annually by TripAdvisor Inc, the world’s largest travel website, to honour the best hotels across the globe based on the reviews and opinions of guests.

Located within the 18 degree inclining Capital Gate building, Hyatt Capital Gate Abu Dhabi has joined an elite group of properties worldwide that received this award.

ADNEC Group CEO, Pieter Idenburg, said: “To be picked out as one of the best hotels in the world is a great honour for Hyatt Capital Gate Abu Dhabi. The award is special as the selection is based on the real experience and reviews of our guests, whose satisfaction and comfort during their stay with us have always remained our top priority.

“The award once again validates our guests’ trust in the quality of our services and their satisfaction at our offerings. Recognitions such as this will continue motivating us to provide best-in-class services and ensure an even better experience to our returning guests.”

TripAdvisor receives more than 125 million reviews and opinions encompassing more than 3.1 million properties and attractions all over the world.

The award is grouped into several categories including top hotels, bargains, Bed and Breakfast (B&Bs) and inns, family, luxury, romance and small hotels. The industry leading distinction recognises excellent service, value and quality in the hospitality industry.

Idenburg continues: “Hyatt Capital Gate Abu Dhabi is known for two things: its prestigious address within one of Abu Dhabi’s most popular landmarks, the Capital Gate building, and its unique array of guest services with which we persuade our guests to return during their next visit to the city.”

From among the 160 guests who reviewed Hyatt Capital Gate Abu Dhabi in TripAdvisor, 114 rated the hotel ‘Excellent’ while 32 noted that it as ‘Very Good’.

A guest’s comment on the Hyatt Capital Gate Abu Dhabi experience says: “We stayed here for five nights during our visit to Abu Dhabi. Our room on the 29th floor was amazing and offered a panoramic view of the city. The room was huge and very tastefully decorated with a well- equipped luxurious en suite. The bed was huge and very comfortable. The hotel is very quiet and peaceful.”

Another guest recorded: “Stayed here for the WFES conference, I used the hotel for business and a bit of rest-and-relaxation. I have to say the hotel staff was first-class, always polite and helpful and the rooms were large, very comfortable and offered nice extras like espresso machines, bottled water and fruit supplied free daily. Gym and spa were excellent with fantastic views. Food was very good. I would not hesitate to stay here again when I get the chance to do so.”

Hyatt Capital Gate Abu Dhabi offers 189 five-star hotel rooms and luxury hotel suites occupying the18th to 33rd floors of the Capital Gate building. It also comprises four exclusive state-of-the-art boardrooms, a breakout venue for private functions, as well as the Rayana Spa - Abu Dhabi’s only ‘sky spa’ and several dining options.

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