As part of its corporate social responsibility, Etisalat today reduced the call rates to Philippines and Indonesia. Beginning October 2nd till October 8th, customers can call Philippines and Indonesia from their fixed lines and mobiles at a reduced rate of 99 fils per minute. The SMS rates have also been reduced to 30 fils per SMS.
Khalifa Al Shamsi, Vice President, Consumer Marketing at Etisalat said: “Etisalat empathizes with the Filipino and Indonesian community in the UAE, who must have been distressed by the natural calamity that has stuck these countries. We understand the dire need of our customers to reach out to their family and loved ones to ensure their safety and well-being, and hence, are reducing our call and SMS rates to Philippines and Indonesia. We hope for the well-being of all our customers and their families and would like to stand by them in this hour of need.”
For more information, please visit www.etisalat.ae
-ends-
Press release issued by – Etisalat
For further media information, please contact:
Mohammad Okour
Mobile: 050 8815000
m.okour@asdaa.com
www.etisalat.ae
What ETISALAT failed to tell the public is that if you are engaged to any of their other plans especially the so-called “Favorite Country Plan” (where you get reduced rate for calling your preferred country during off peak hours) the said consideration will not apply.
Hundreds of subscribers from the said calamity-victim countries are enraged of confusion and regards it as a “misleading” advisory. ETISALAT’s customer service department advised to confirm the validity and integrity of any promotions coming from them. Many people especially from the western civilization thinks that it is solely the responsibility of the promoters.